Delivery & Payment

 

Ordering from Xytorok is really easy.

You need to go on the "Start Shopping" page and choose the category. If you wish to order - you can easily add the product to your cart by clicking the basket icon under the picture.

To proceed to the check out, click on the cart in the upper right corner and than click on the cash register; you will be redirected to the payment page, where once the quantities are confirmed (in this page you can update the quantity or delete any article), you will need to fill in all your personal details and delivery address, click ok to proceed to payment and select the preferred payment method.


It's done, you will receive a confirmation email in your registered email address with all order details and payment method.

Delivery

Delivery charge 50 HKD for any delivery address covered by our courier; in case you delivery address is out of the area covered by the courier, we will contact you before processing the order, to arrange special delivery. 

 FREE Delivery is availible on all orders valued over 1500 HKD.

Service Coverage

Hong Kong Island, Kowloon, the New Territories and some outlying islands which include Tung Chung, Discovery Bay and Ma Wan.

* Delivery services for Ma Wan are available on Friday to Saturday from 14:00 to 16:00 only.

* Delivery services for Tung Chung and Discovery Bay are available from Tuesday to Saturday from 14:00 to 18:00 only.

Orders

Before 3pm

Delivery

Next day

Time Zone Service for Next Day Delivery

10am-2pm

2-6pm

6-8pm

 

We use 3 different types of delivery: Dried (25°C+), Air-conditioned (17 ~ 20 °C), Chilled (0 ~ 4 °C), Frozen (-18 ~ -15 °C) to cope with your different needs. 

 Payment Methods

We accept payment through PayPal, bank transfer and pay on delivery (20HK$ surcharge).

 

 

 

 

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